Pylogic Studio – Privacy Policy
Last updated: 2025-09-17
Welcome to Pylogic Studio (“Pylogic”, “we”, “us”, or “our”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, why we collect it, how we use and protect it, and the choices you have about your information when you use our website, products, courses, and services (collectively, the “Services”) at https://pylogicstudio.com.
By accessing or using our Services you agree to this Privacy Policy. If you do not agree, please do not use the Services.
- What information we collect
- Personal information you provide
We collect personal information you give us when you use our Services, including when you register, subscribe, purchase, communicate with us, or participate in courses and webinars:
Full name
Email address
Mobile phone number
Billing & payment information (for purchases; card details are processed by our payment processors — see below)
Postal address (if provided)
Profile information (usernames, course preferences, progress, certificates)
Support communications and feedback (messages, queries, and attachments)
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Information collected automatically
When you visit or use our Services we automatically collect technical and usage data to operate, secure, and improve our Services:
IP address, device type, operating system, browser type and version
Pages visited, time on page, clicks and navigation data
Referrer URL, search terms, and session logs
Cookies, pixels and other tracking technologies (see Cookies section below)
Analytics and performance data (e.g., usage patterns, error logs)
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Sensitive information
We do not request or process sensitive personal data (such as racial or ethnic origin, health data, religious beliefs) except if you choose to provide such data to participate in a specific program — in which case we will obtain explicit consent and handle it securely.
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How we use your information
We use your information to:
Provide, manage and deliver our courses, webinars and services.
Register and authenticate accounts and enrollments.
Process payments, issue invoices and refunds (via third-party payment gateways).
Communicate course updates, confirmations, certificates, and support responses.
Personalize your learning experience and recommend relevant content.
Improve our Services, fix problems and analyze usage trends.
Send marketing communications only if you have opted in (you can unsubscribe at any time).
Detect, prevent and investigate fraud, abuse or other illegal activity.
Comply with legal obligations and protect our rights.
Legal bases for processing (where applicable): contract performance (to deliver Services you requested), consent (for marketing and some cookies), and legitimate interests (to improve Services and maintain security), depending on your jurisdiction.
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Payment processing and billing
We use trusted third-party payment processors (for example, Razorpay, Stripe, PayPal — depending on your country) to handle payment card information securely. We do not store full credit card numbers on our servers. Payment details are transmitted directly to and stored by the payment provider under their policies. Please review the payment processor’s privacy and security documentation for details.
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Cookies and tracking technologies
We use cookies and similar technologies to operate the site and improve your experience. Types of cookies:
Essential cookies — required for basic site functionality and course access.
Performance & analytics cookies — used to understand how you use the site (Google Analytics and similar).
Functional cookies — to remember preferences and customize features.
Marketing cookies — to deliver ads and measure campaign performance (used only with consent).
You can manage or block cookies via your browser settings or through our cookie consent banner. Blocking certain cookies may affect site functionality.
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Sharing and disclosure of information
We do not sell your personal data. We may share data with:
Service providers: hosting, email delivery, analytics, payment processors, video conferencing and learning platform providers (to deliver Services).
Professional advisors: legal, audit and accounting when needed.
Business transfers: in the event of a merger, sale, or acquisition, assets (including user data) may be transferred, with notice where required.
Legal and safety reasons: to comply with laws, respond to lawful requests or protect rights, property, or safety.
We require third parties to use data only to provide contracted services and to keep it secure.
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International transfers
Your information may be processed and stored in servers located in countries outside your own (for example, our hosting or service providers’ servers). Where data is transferred internationally, we put in place safeguards (standard contractual clauses, vendor contracts) to protect your privacy and comply with applicable law.
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Data retention
We retain personal information only as long as necessary to fulfill the purposes in this policy (for example, to provide Services, comply with legal obligations, resolve disputes). Typical retention periods include:
Account & course records: while account is active and for a reasonable period after inactivity for administrative and legal purposes.
Transaction and billing records: retained in line with tax and accounting rules (usually up to 7 years where required).
Marketing data: until you unsubscribe or withdraw consent.
If you want to request deletion earlier, see “Your rights” below.
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Your rights and choices
Where applicable (depending on your country or region) you may have the right to:
Access the personal data we hold about you.
Correct or update inaccurate data.
Request deletion of your personal data.
Restrict or object to processing.
Request portability of your data (transfer to another provider).
Withdraw consent to marketing communications.
Lodge a complaint with a supervisory authority (if applicable).
To exercise any rights, contact us at info@pylogicstudio.com . We will verify requests and respond within a reasonable timeframe (typically within 30 days where required by law).
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Marketing communications
We will only send promotional emails if you opt in. Each marketing message contains an unsubscribe link. You may also ask us to stop marketing communications by emailing info@pylogicstudio.com.
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Third-party links & embedded content
Our Services may contain links to third-party websites and embedded content (e.g., YouTube, payment pages, partner platforms). Those sites are not controlled by Pylogic and have their own privacy practices. We are not responsible for how they collect or use your personal data.
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Security
We implement reasonable technical and organizational measures to protect your information (encryption in transit, access controls, monitoring). However, no internet transmission is completely secure. If we experience a data breach that affects your personal data, we will follow applicable laws and notify affected users and authorities as required.
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Children’s privacy
Our Services are intended for users aged 16 and above. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected data from a child under 16, please contact us and we will promptly delete the data.
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Changes to this policy
We may update this policy from time to time. When we make material changes, we will post the updated policy on our site with a revised “Last updated” date and, where appropriate, notify you (e.g., by email). Continued use of the Services after updates indicates acceptance of the revised policy.
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Contact us
If you have questions, requests or concerns about this Privacy Policy or our privacy practices, contact us:
Pylogic Studio
Email: info@pylogicstudio.com
Website: https://pylogicstudio.com